Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Combining Zetadocs documents results in an empty document

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ZTN4253

ID: ZTN4253

This Zetadocs technical note applies to:

  • Version 9.0 of Zetadocs Client

Symptom

When using the combine Zetadocs Documents feature, if the documents selected to combine are members of a batch, the resulting document will be empty.

Cause

This issue is caused by an error where documents in batches are not recognised as valid files to use for combining.

Resolution

This issue has been resolved in the Update rollup 5.5.289 of Zetadocs for NAV, available for download here.

Status

This fault was corrected in the above mentioned update.

Last updated: 31st May 2013 (JW/MW)

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