Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Archiving to SharePoint from Zetadocs PDF is slow

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ZTN3607

ID: ZTN3607

This Zetadocs technical note applies to:

  • Zetadocs PDF Version 9

Symptom

Some systems have a noticeable delay in the archiving step when documents are sent from Zetadocs PDF and archived to a SharePoint site.

This behaviour is not always reproducible and it manifests more frequently when SharePoint is configured in a port different than 80.

Cause

This is caused by a problem when identifying which archive service is to be used, and then verifying connectivity with that archiving service.

Resolution

This issue has been resolved in the September update rollup (9.2.337) of Zetadocs PDF, available for download here.

Status

This fault was corrected in the above mentioned update.

Last updated: 12th September 2014 (NT/BM/WK) 

Keywords: SharePoint delay archive

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