Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Unable to view some archived documents from Zetadocs Any Client Addin

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ZTN4483

This Zetadocs technical note applies to:

  • Version 9.0 of Zetadocs NAV

Symptom

When archiving new documents, or viewing old documents that used the older Zetadocs Archive ID rather than record links, users are unable to see any documents listed in the Zetadocs Any Client Addin.

This can occur when upgrading from the client side addin to the Zetadocs Any Client.

Cause

This was caused by an incompatibility with Zetadocs Archive ID in the Zetadocs Any Client Addin. Any users who have upgraded to the Zetadocs Any Client Addin from versions of Zetadocs NAV earlier than version 5.4 will likely be using the Zetadocs Archive ID.

Resolution

This fault was corrected in a hotfix, which is available by contacting Equisys Technical Support and quoting the technote number ZTN4483.

This allows viewing of historical and recently archived documents, and allows documents from related records to be visible.

Status

This behaviour was corrected in the hotfix detailed above.

Last updated: 22nd February 2017 (NT/<reviewer>) 

Keywords: ZetadocsArchiveID, ZetadocsRecordLink, drag drop

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