Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Embedded commands in Crystal Reports print jobs are not picked up by Zetadocs PDF

Print

ZTN3547

ID: ZTN3547

This Zetadocs technical note applies to:

  • Zetadocs PDF version 3
  • Crystal Reports version 8.5 and later

Symptom

After printing a Crystal report with embedded commands to the Zetadocs PDF printer, the embedded commands are not picked up and you are required to readdress the document.

Cause

The Crystal report print output is not correctly interpreted by the Zetadocs PDF printer.

Resolution

This issue is resolved by applying an updated version of Zetadocs PDF. This is available from:

ftp://ftp.equisys.com/pub/Zetadocs/Zetadocs PDF/Zetadocs PDFv3.0.104.zip

Once downloaded, run SETUP.EXE which will automatically upgrade your Zetadocs PDF installation to version 3.00.104.

Status

This behaviour was corrected in the above mentioned patch.

Last updated: 21 November 2008 (GC/MW)

Keywords: Business Objects

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