Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Zetafax Client crashes after previewing an attached document with the fax wizard

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ZTN1667

ID: ZTN1667

This Zetafax technical note applies to:

  • Zetafax 2007 SP2

Symptom

ZETAFAX.EXE causes an error and needs to close after clicking the Quick View button in the Zetafax Client Fax Wizard.

Cause

The Office Printing library (OfficePrn.dll) did not handle certain documents correctly.

Resolution

Follow the instructions in the readme.txt to apply the following patch to each Zetafax Client reporting the symptom:

ftp://ftp.equisys.com/pub/Zetafax2007SP2/Patches/ZTN1667.zip

Status

This behaviour was corrected in the above patch.

Last updated: 20 February 2008 (GC/DH)

Keywords: < Zetafax Client> < illegal operation>

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