Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Coversheets fail to display extended characters in the subject line when using SMTP.

Print

ZTN1391

ID: ZTN1391

This Zetafax technical note applies to:

  • Zetafax SMTP gateway version 2007
  • Zetafax Server version 2007

Symptom

When sending faxes via the Zetafax SMTP gateway, recipients may report that some characters are removed or replaced with invalid characters in the subject line of the coversheet.

Cause

This is due to the Zetafax server being unable to correctly interpret the Unicode characters in the subject line passed by the mail system.

Status

This issue is resolved by applying the following patch:

ftp://ftp.equisys.com/pub/Zetafax2007SP2/Patches/ZTN1391.zip

Reference

ZTN1116-HOWTO Enable international language support with Zetafax

Last updated: 20 February 2008 (GC/DH)

First Published: 4 August 2004 (SV/DH)

Keywords: Extended SMTP

Equisys Logo, Document Management and Expense Management for Business Central
 

Recent news

This article describes the new features and other improvements in the March 2021 update of the Zetadocs Expenses service. Zetadocs Expenses Release ...

It may seem strange, in an article extolling the vision of an automated digital future, to start with a reference to 1975, but that was the year Business Week magazine published an article looking ...