Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Unable to release held faxes submitted via ZSUBMIT



ID: ZTN1088

This Zetafax technical note applies to:

  • Zetafax


When using the ZSUBMIT command 'Hold: Yes' in a submit file, the fax will be successfully held for preview in the user's Zetafax client, but cannot be subsequently released.

Note: This technical note does not apply to earlier versions of Zetafax.


Rush, Hold and Release actions are enabled/disabled according to the control file of a particular fax highlighted in the Outbox.  The Zetafax client does not interpret the control file correctly when faxes are submitted using ZSUBMIT.


This issue is resolved by applying the Zetafax update (ZFUPD_V75191.EXE). This is available on the Equisys web site www.equisys.com/updates as a separate download for Zetafax 7 users.

The Zetafax client install program (WKSETUP.EXE) is installed when you update the Zetafax server, in the zfax\SYSTEM\ directory on the Zetafax server PC.  As this is a client side fix, WKSETUP needs to be run on each client computer, to update the Zetafax client.


This behaviour was corrected in the above mentioned release.

Last updated: 27 February 2003 (GC/DH)


Recent news

Staying safe doesn’t mean working in silos. Communication tools are being used in new ways globally to keep us connected. Virtual business events are just one example of this, providing Equisys ...

According to the Office for National Statistics (ONS) the number and proportion of people who mainly work from home has generally been increasing over time – from 4.3% of the 32.6 million ...