Zetafax with Office 365

Full support for Exchange Online

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Zetafax with Office 365

More and more businesses are choosing to move their email into the cloud with Microsoft Exchange Online, as part of their switch to Office 365. For companies that rely on fax, the Zetafax Exchange Online Connector provides full support for Office 365's Exchange Online. The connector allows users to send and receive faxes directly in Outlook, just like email, delivering a straightforward and secure fax solution.

The Zetafax Exchange Online Connector helps to makes the switch to a cloud-based system easier for Zetafax users by closely matching the on-premises experience of the Zetafax Microsoft Exchange Connector, including support for Outlook Desktop and the Outlook Web App, converting file attachments into supported formats, and the use of stored contacts to send faxes.


How Zetafax integrates with Exchange Online

The Zetafax Exchange Online Connector integrates your Zetafax Server with Exchange Online and uses a mailbox on the Exchange Online system. To send a fax, Exchange Online users simply send an email to a specific domain - e.g. 1234@fax.mycompany.com which is then automatically stored in the Zetafax mailbox in the organization’s Exchange Online system. The Zetafax Server regularly polls the Exchange Online system and retrieves the fax message. It then proceeds to process, prepare, and send the fax via your local fax lines. Once sending is complete, Zetafax sends an email to the user confirming the transmission.

Simple and secure

By integrating with Exchange Online via a polling mechanism, the Exchange Online Connector enables you to keep your Zetafax Server on-premises. The server is installed on-premises as normal, and the integration design removes the need to change your fax number, company firewall or company domain name.

In addition, all faxes for sending, delivery reports and received faxes are protected using industry standard SSL encryption when passing through the server and Exchange Online, making them more secure from eavesdropping than unprotected SMTP emails. When used in conjunction with the enhanced security features available in Zetafax, the protection standards meet the requirements of industry professionals such as the US Department of Health's HIPAA standard.


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