Zetafax technical information & supported platforms

Below is a list of the supported platforms for Zetafax and the recommended minimum specifications required to run Zetafax on them successfully.

Information quick links

     Zetafax server      Zetafax client
     Server virtualization      Microsoft Office integration
     Email gateway      Fax devices
     File formats      FoIP gateways
     Languages      Zetadocs PDF client

 

Zetafax server

  • Microsoft Windows Server® 2019 (64-bit): 1.4GHz Pentium®-compatible CPU or faster, 4GB RAM (8GB recommended), compatible fax device
  • Microsoft Windows Server® 2016 (64-bit): 1.4GHz Pentium®-compatible CPU or faster, 2GB RAM (4GB recommended), compatible fax device
  • Microsoft Windows Server® 2012 R2 (64-bit): 1.4GHz Pentium®-compatible CPU or faster, 1GB RAM (1.5GB recommended), compatible fax device
  • Microsoft Windows Server® 2012 (64-bit): 1.4GHz Pentium®-compatible CPU or faster, 1GB RAM (1.5GB recommended), compatible fax device
  • Microsoft Windows Server® 2008 R2 (64-bit): 1.4GHz Pentium®-compatible CPU or faster, 1GB RAM (1.5GB recommended), compatible fax device
  • Microsoft Windows 10®: 1.4GHz Pentium®-compatible CPU or faster, 1GB RAM (1.5GB recommended), compatible fax device
  • Microsoft Windows 8.1®: 1.4GHz Pentium®-compatible CPU or faster, 1GB RAM (1.5GB recommended), compatible fax device
  • Microsoft Windows 8®: 1.4GHz Pentium®-compatible CPU or faster, 1GB RAM (1.5GB recommended), compatible fax device
  • Microsoft Windows 7®: 1.4GHz Pentium®-compatible CPU or faster, 1GB RAM (1.5GB recommended), compatible fax device
  • Microsoft Windows Vista Business, Enterprise or Ultimate Edition (32-bit & 64-bit): 1GHz Pentium-compatible CPU or faster, 1GB RAM (1.5GB recommended), compatible fax device

To support over 10 users, a server operating system is required (e.g. Windows Server 2019).
To support over 25 users, multiple fax lines or when using the Email Gateway, we recommend you use a dedicated fax server.

 

Server virtualization

  • VMware ESX (32-bit & 64-bit)
  • VMware ESXi (32-bit & 64-bit)
  • VMware vSphere Suite
  • Microsoft Hyper-V

 

Zetafax client

  • Microsoft Windows 10® (32-bit and 64-bit)
  • Microsoft Windows 8.1® (32-bit and 64-bit)
  • Microsoft Windows 8® (32-bit and 64-bit)
  • Microsoft Windows 7® (32-bit and 64-bit)
  • Microsoft Windows Server® 2018 (64-bit)
  • Microsoft Windows Server® 2016 (64-bit)
  • Microsoft Windows Server® 2012 R2 (64-bit)
  • Microsoft Windows Server® 2012 (64-bit)
  • Microsoft Windows Server® 2008 R2 (64-bit)

 

Microsoft Office integration

Zetafax supports the Word, Excel, OneNote and Powerpoint desktop applications and Web Apps for the following versions of Microsoft Office.

  • Microsoft Office 365 Web Apps
  • Microsoft Office 2019
  • Microsoft Office 2016
  • Microsoft Office 2013
  • Microsoft Office 2010

 

Zetafax email gateway

  • Microsoft Exchange 2010, 2013, 2016 & 2019 with Microsoft Outlook version 2010, 2013, 2016 & 2019
  • Microsoft Exchange Online
  • SMTP Servers

 

Fax devices

  • Zetafax supports these fax devices:
    • Brooktrout intelligent fax boards (see below)
    • Brooktrout SR140 (FoIP) when purchased as part of the Zetafax Fax over IP Connector
    • Most Class 1, Class 2, Class 2.0 and Class 2.1 fax modems
    • Dialogic Diva intelligent fax boards
  • Zetafax supports these fax types:
    • Standard mode (200x100 dpi), Fine mode (200x200 dpi)
    • Group 3 Fax

 

Supported Brooktrout/Dialogic boards and FoIP software

Zetafax Server provides support for a variety of Brooktrout and Dialogic intelligent fax boards. The type of board that you choose should be based upon the Operating System that you install the Zetafax Server on and also on your faxing requirements. For more information on the available range of Brooktrout boards, you can visit the Dialogic website.

Zetafax Server includes support for the following:

 

Windows 7 / 8 / 8.1 / 10 32-bit or 64-bit

Windows Server 2008 R2 / 2012
64-bit (Standard)

Windows Server 2012 R2
64-bit (Standard)

Windows Server 2016
64-bit (Standard)

Windows Server 2019
64-bit (Standard)

Fax modem (supported Class 1 / 2 device)

Brooktrout Trufax fax board

 

 

Brooktrout TR1034 fax board

 

 

Dialogic Diva fax board

 

FoIP connector (SR140 edition)

 

 

What is E1/T1?

 E1/T1 refers to the type of line that is attached to the Brooktrout board. T1 lines are commonly found in the USA, and can be either T1-ISDN or T1-Robbed-bit. E1 lines are ISDN. Both of these types of line are also referred to as PRI (Primary Rate ISDN)

Please note that the following board combination is not supported on the same machine:

  • Trufax boards and TR1034 boards

 

FoIP Gateways

Zetafax supports the following FoIP Gateways:

  • Dialogic Media Gateway 1000 series
  • Dialogic Media Gateway 3000 series
  • AudioCodes MP-100 and MP-200 series
  • AudioCodes Mediant 600 series
  • AudioCodes Mediant 800 series
  • Quintum Tenor AF and AFT series
  • Quintum Tenor BX series
  • Quintum Tenor DX series

 

File formats

  • Most graphics file formats (including ASCII, BMP, DCX, EPS bitmaps, GIF, JPEG, PCX, PICT, Targa, and TIFF) can be submitted to the Zetafax Server and sent as faxes.
  • As an option, you can license the Zetafax Document Conversion add-on. It allows the Zetafax Server to convert over 225 document file types into fax format, without access to the authoring application.
  • To send any other file format as a fax, you can print from the application that created it.

 

Supported languages

  • Danish
  • Dutch
  • English (British)
  • English (United States)
  • French
  • German
  • Greek
  • Hebrew
  • Italian
  • Norwegian
  • Polish
  • Portuguese
  • Spanish
  • Swedish

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