Zetafax technical information & supported platforms

Below is a list of the supported platforms for Zetafax.

Information quick links

     Zetafax server      Zetafax client
     Microsoft Office integration      Email gateway
     Fax devices      File formats
     FoIP gateways      Languages
     Zetadocs PDF client


Zetafax server

  • Microsoft Windows Server 2022 (64-bit)
  • Microsoft Windows Server 2019 (64-bit)
  • Microsoft Windows Server 2016 (64-bit)
  • Microsoft Windows Server 2012 R2 (64-bit)
  • Microsoft Windows Server 2012 (64-bit)
  • Microsoft Windows 11
  • Microsoft Windows 10

To support over 10 users, a server operating system is required (e.g. Windows Server 2022).
To support over 25 users, multiple fax lines or when using the Email Gateway, we recommend you use a dedicated fax server.


Zetafax client

  • Microsoft Windows 11 (64-bit)
  • Microsoft Windows 10 (32-bit and 64-bit)
  • Microsoft Windows Server 2022 (64-bit)
  • Microsoft Windows Server 2019 (64-bit)
  • Microsoft Windows Server 2016 (64-bit)
  • Microsoft Windows Server 2012 R2 (64-bit)
  • Microsoft Windows Server 2012 (64-bit)


Microsoft Office integration

Zetafax supports the Word, Excel, OneNote and PowerPoint desktop applications and Web Apps for the following versions of Microsoft Office.

  • Microsoft 365 Apps
  • Microsoft Office 2021
  • Microsoft Office 2019
  • Microsoft Office 2016
  • Microsoft Office 2013


Zetafax email gateway

  • Microsoft Exchange Server 2019, 2016 & 2013
  • Microsoft Exchange Online
  • SMTP Servers


Fax devices

  • Zetafax supports these fax devices:
    • Brooktrout intelligent fax boards (see below)
    • Brooktrout SR140 (FoIP) when purchased as part of the Zetafax Fax over IP Connector
    • Most Class 1, Class 2, Class 2.0 and Class 2.1 fax modems
    • Dialogic Diva intelligent fax boards
  • Zetafax supports these fax types:
    • Standard mode (200x100 dpi), Fine mode (200x200 dpi)
    • Group 3 Fax


Supported Brooktrout/Dialogic boards and FoIP software

Zetafax Server provides support for a variety of Brooktrout and Dialogic intelligent fax boards. The type of board that you choose should be based upon the Operating System that you install the Zetafax Server on and also on your faxing requirements. For more information on the available range of Brooktrout boards, contact Equisys or visit the Dialogic website.

Zetafax Server includes support for the following:


Windows 10 / 11

Windows Server 2012
64-bit (Standard)

Windows Server 2012 R2
64-bit (Standard)

Windows Server 2016
64-bit (Standard)

Windows Server 2019
64-bit (Standard)

Windows Server 2022
64-bit (Standard)

Fax modem (supported Class 1 / 2 device)

Brooktrout Trufax fax board


Brooktrout TR1034 fax board


Dialogic Diva fax board


FoIP connector (SR140 edition)


What is E1/T1?

 E1/T1 refers to the type of line that is attached to the Brooktrout board. T1 lines are commonly found in the USA, and can be either T1-ISDN or T1-Robbed-bit. E1 lines are ISDN. Both of these types of line are also referred to as PRI (Primary Rate ISDN)

Please note that the following board combination is not supported on the same machine:

  • Trufax boards and TR1034 boards


FoIP Gateways

Zetafax supports the following FoIP Gateways:

  • Dialogic Media Gateway 1000 series
  • Dialogic Media Gateway 3000 series
  • AudioCodes MP-100 and MP-200 series
  • AudioCodes Mediant 600 series
  • AudioCodes Mediant 800 series
  • Quintum Tenor AF and AFT series
  • Quintum Tenor BX series
  • Quintum Tenor DX series


File formats

  • Most graphics file formats (including ASCII, BMP, DCX, EPS bitmaps, GIF, JPEG, PCX, PICT, Targa, and TIFF) can be submitted to the Zetafax Server and sent as faxes.
  • As an option, you can license the Zetafax Document Conversion add-on. It allows the Zetafax Server to convert over 225 document file types into fax format, without access to the authoring application.
  • To send any other file format as a fax, you can print from the application that created it.


Supported languages

  • Danish
  • Dutch
  • English (British)
  • English (United States)
  • French
  • German
  • Greek
  • Hebrew
  • Italian
  • Norwegian
  • Polish
  • Portuguese
  • Spanish
  • Swedish

Learn more



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