Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Display issues with Internet Explorer 8

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ZTN4225

ID: ZTN4225

This Zetadocs technical note applies to:

  • Version 1.0 of Zetadocs for Microsoft Dynamics NAV - Payables Approval
  • Internet Explorer 8 on Windows Server 2003 and Windows Server 2008 R2.

Symptom

When browsing to the Zetadocs Payables Approval website using Internet Explorer 8 formatting problems can occur. A warning message is displayed mentioning that the browser used is not supported:

Cause

It was observed that these issues occur on Windows Server machines.

Resolution

To resolve this issue, simply turn the ‘Compatibility View’ feature on and off in Internet Explorer (Icon: )
The page then will be reloaded and rendered correctly:

Status

This was identified as an issue with the version of the software given above.

Last updated: 27th December 2012 (SD/MW)

Zetadocs Approvals Windows Server 2003 2008 Internet Explorer 8 display issue browser not supported

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