Equisys Technical Notes

Technical guidance, explanations and fixes for our products

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FIX: Delayed send occasionally does not work when using the email gateway with Lotus Notes

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ZTN1825

ID: ZTN1825

This Zetafax technical note applies to:

  • Zetafax Server v12.5 and above

Symptom

When sending faxes using the email gateway and Lotus Notes, if a delayed send time was specified the fax is still sent immediately.  This problem only occurs when the delayed send time is in the afternoon.

Cause

This problem is due to the time being passed from the mail system using a 24 hour clock, whereas Lotus Notes actually uses a 12 hour clock with AM or PM on the end. This makes them incompatible in the afternoon.

Resolution

A patch is available at the following location: ZTN1825.zip

Note: This patch is available using the password provided in your monthly Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com.

Last updated: 08/12/2010 (JW/MW)

Keywords:Lotus Notes delayed send

 

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