Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Zetafax connector reports that it is unable to update Active Directory and coversheet list



ID: ZTN1276

  • Zetafax and later
  • Exchange 2000


The coversheet lists are not available for selection on the Zetafax connector property pages. The Zetafax properties page in Active Directory Users and Computers is also not populated as expected. However faxes can be sent and received via Outlook.


If the Zetafax connector is installed on a Front-end Exchange server it is not able to update Active Directory using its current security context. If the connector is un-installed and then installed on the Back-end server, the connector operates normally.


This has been identified by Equisys as a problem with the software versions given above.

Last updated: 23 May 2003 (GC/LD)

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