Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Zetafax Address Book crashes after defining an ODBC data source



ID: ZTN1191

This Zetafax technical note applies to:

  • Zetafax Client


If a user creates a link from the Zetafax client's Address Book option to an ODBC database using a 'File Data Source'. The Zetafax client will crash every time you attempt to subsequently open the 'Address Book'.

This problem does not occur if you configure the 'ODBC Data Source' using a 'Machine Data Source'.


To fix the problem for a user who is already experiencing this behaviour, work through the following steps:

  1. On the Zetafax Server, go into the '< zfax> \USERS\< username> \Z-DB folder'. (Where '< zfax> ' is the name of the directory where the Zetafax server files are located, and < username> is the affected user's Zetafax login.
  2. Open the file USER.INI using Notepad, and delete the [DATASOURCE] section. As in the example below:
Type: Database
Edit: 1
Sourcename: Faxblast
Parameter: TESTBedParameter
Connection: DBQ=C:\db1.mdb;DefaultDir=C:\;Driver={Microsoft Access Driver (*.mdb)};DriverId=25;FIL=MS Access;FILEDSN=C:\db1.md
Fax:  ID
Name:  name
Organisation:  Organisation
  1. Save the file and exit from Notepad. Then follow the instructions below to create an ODBC link correctly.


How to configure a ODBC Data Source

You must configure the ODBC Data Source as a Machine DSN. To do this work through the following steps:

  1. When presented with the addressing dialog box, click on the Address Book.. Button.
  2. From the drop-down list select the ODBC data source.
  3. When the Select Data Source Dialog appears, click the Machine Data Source tab, then highlight the database type in the list.

  1. Click OK on the Select Data Source dialog, and select your ODBC-compliant database from the next dialog, then proceed as normal.


This has been identified by Equisys as a problem with the software versions given above.

Keyword: ODBC Address Book

Last verified: 14 November 2005 (CT/EB)

Last updated: 4th February 2002 (SV/DH)

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