Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Zetadocs client slow to startup after printing from some 16bit applications

Print

ZTN3562

ID: ZTN3562

This Zetafax technical note applies to:

  • Zetadocs PDF version 4.0

Symptom

After printing to the Zetadocs PDF printer from some 16bit applications, the system may become unresponsive and it may take some time for the Zetadocs PDF client to start up.

Cause

Some older programs may misinterpret the capabilities of the printer to handle fonts and as such passes the document as a large image instead of a text stream. This is the case even for small documents of a few pages. The large image then takes time to spool using excessive system resources and resulting in an unresponsive system.

Status

This has been identified by Equisys as a problem with the software versions given above.

Last updated: 24 November 2008 (GC/MW)

Keywords: < Zetadocs PDF> < print> < spooling> < slow>

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