Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Warning message displayed on using the Email using Zetadocs Client context menu option

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ZTN4317

ID: ZTN4317

This Zetadocs technical note applies to:

  • Version 9.1 of Zetadocs PDF
  • Version 6.0 of Zetadocs for NAV

Symptom

After right clicking on a file and selecting “Send to -> Email using Zetadocs Client” the Zetadocs combine files dialog is displayed with the selected file in the list.  On clicking the combine button, the file combine fails with the following error message:

This issue will occur on all systems.

Cause

This issue occurs because of a missing dependency when the combine files dialog is executed outside of the Zetadocs Client.

Resolution

Similar functionality for sending one or multiple files with the Zetadocs Client can be achieved by following the steps below:

  1. Open the Zetadocs Client
  2. Click on the Combine button on the toolbar.
  3. In the combine files dialog that is displayed, select the files to combine, the name of the Zetadocs document to produce and click Combine .
  4. The selected files will be merged and will appear in a document in the Document Explorer panel of the Zetadocs Client.

Status

Equisys is aware of this issue and will update this technical note when a solution has been found.

Last updated: 18th December 2013 (JW/MW) 

Keywords: Zetadocs Client, Send to, combine

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