PRB: Users report that they are unable to login after upgrading to Zetafax 2007 SP1 Print ZTN1649 ID: ZTN1649 This Zetafax technical note applies to: Zetafax Version 2007 SP1 Symptom Users report that they are unable to access Zetafax after the system has been service packed. This only affects systems that have been previously upgraded from older versions. Cause The service pack installer does not currently cater for systems previously upgraded from older versions. Resolution Follow the instructions in http://www.equisys.com/technotes/ztn1388.htm to migrate the Zetafax directories under the root C:\ZFAX to C:\Program Files\Zetafax Server. Status This has been identified by Equisys as a problem with the software versions given above. Last updated: 6 November 2007 (GC/DH) Keywords: error logging in