Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: EPSTIFF reports no pages in message



ID: ZTN1177

This Zetafax technical note applies to:

  • Zetafax version


Faxes submitted from Outlook that only contain a subject line and coversheet set to 'none' are rejected by the e-mail gateway as "No pages in message". When viewing the Zetafax server log messages, this error is reported by EPSTIFF.


When the Zetafax server receives this message it attempts to populate the coversheet with the subject line text, as no coversheet is selected it rejects the message and notifies the submitting user that the fax has failed. If the message contains body text and no coversheet is selected, then the subject line is ignored and only the body text of the e-mail message is faxed to the recipient.


Faxes composed in Outlook that only contain a subject line and no body text must be submitted to Zetafax with a coversheet selected.


This has been identified by Equisys as a problem with the software versions given above.

Last updated: 30 November 2001 (GC/DH)

Equisys Logo, Document Management and Expense Management for Business Central

Replaced by script
Recent news

The sudden rush towards remote working practices in 2020 led many organizations to implement changes to upgrade their document capture processes on Microsoft Dynamics 365 Business Central or ...

Company credit cards are often seen as the most convenient way to incur travel & entertainment expenses, however it can be a very different story when it comes to the administration of these ...

North America
Equisys Inc
30000 Mill Creek Avenue
Suite 335
Alpharetta, GA 30022
(770) 772 7201
Equisys Ltd
91 Southwark Bridge Road
United Kingdom
+44 (0)20 7203 4000

© Equisys Ltd
All rights reserved

© Equisys Ltd    All rights reserved    Contact    Privacy policy    Cookies