Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Cannot delete faxes in Zetafax Web Client



ID: ZTN1829

This Zetafax technical note applies to:

  • Zetafax Web client on some machines running .NET 2 and later


You cannot delete faxes or perform some other actions in the Zetafax Web Client; the delete button does not appear to do anything.


The web client was built against .NET 1.1 and if using a later version of .NET some functionality is lost.


Microsoft has provided a workaround. Delete (and other actions) can be fixed by modifying the web.config file on the machine where the Zetafax Web client is installed.  You simply need to insert this line in the system.web section followed by restarting the Web services or running IISRESET:

For example:









This has been identified by Equisys as a problem with the software versions given above.

Last updated: 20th December 2010 (AC/MW)

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