Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Brooktrout TR1034 gives an incorrect error message when sending to a busy number

Print

ZTN1813

ID: ZTN1813

This Zetafax technical note applies to:

  • Zetafax v2010

Symptom

When sending a fax to a number that is in use an incorrect error message of " Call not answered ()" is reported in the Zetafax Server log when it should be displaying “Phone number busy" .

Cause

This is due to a problem with the “Retry if voice answered call” option because the error code is cleared when it is attempting to determine if the call failed because it was answered by a human.

Status

Please contact Equisys Technical Support for a resolution to this problem.

Last updated: 13/08/2010 (JW/MW)

Equisys Logo, Document Management and Expense Management for Business Central
 

Replaced by script
Recent news

The sudden rush towards remote working practices in 2020 led many organizations to implement changes to upgrade their document capture processes on Microsoft Dynamics 365 Business Central or ...

Company credit cards are often seen as the most convenient way to incur travel & entertainment expenses, however it can be a very different story when it comes to the administration of these ...

North America
 
Equisys Inc
30000 Mill Creek Avenue
Suite 335
Alpharetta, GA 30022
USA
(770) 772 7201
Europe
 
Equisys Ltd
91 Southwark Bridge Road
London
SE1 0AX
United Kingdom
+44 (0)20 7203 4000
 

© Equisys Ltd
All rights reserved

© Equisys Ltd    All rights reserved    Contact    Privacy policy    Cookies