Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: 'An unexpected tag was found in Help file - ADDIN_A.HH' error when opening the Zetadocs help file in NAV client



ID: ZTN4193

This Zetafax technical note applies to:

  • Version 5 of Zetadocs for NAV


You get the error shown below when you access the Zetadocs section of the help file within NAV Client.


The error is caused by some incorrectly formatted tags in the help file.


The issue is resolved by downloading an updated help file available here.


Extract the file and copy it to your NAV client installation folder by following the instructions in section 2.2 in the installation guide.


This has been identified by Equisys as a problem with the software versions given above.

Last updated: 30th August 2012 (JW/MW)

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