Equisys technical notes

Technical guidance, explanations and fixes for our products

HOWTO: Force incoming faxes into G3F format



ID: ZTN1722

This Zetafax technical note applies to:

  • Zetafax v2008


This technical note provides information on how to force Brooktrout TR1034, Trufax BRI and SR140 devices to always receive faxes in G3F (normal) format.

More information

By default, a Brooktrout device will negotiate the received fax format with the remote fax device. Zetafax Server supports draft, normal and fine fax resolutions.

Some customers may wish to force the received fax format to normal (G3F) format. To do this, please perform the following steps:

  • Stop the Zetafax Server.
  • Open up the Zetafax Server SETUP.INI file. This is located in the < program files> \Zetafax Server\System\Z-DB\ folder.
  • Locate the Brooktrout device paragraph. This will have a heading such as [BTB-G1].
  • Insert the following line.

ForceIncomingG3F: Yes

  • Save the file.
  • Restart the Zetafax Server.

Last updated: 23rd February 2009 (GR/PS/MW)

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