Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Zetafax strips non-standard characters from the dial string when sending using SR140

Print

ZTN2065

ID: ZTN2065

This Zetafax technical note applies to:

  • Zetafax 2014

Symptom

Outbound faxes fail to send to specific numbers when using SR140 and a long distance suffix. An error occurs during the call initialization as the number called may differ from the original one.

For example, when attempting to send to this number “123456789&123”, Zetafax Server strips out the “& ” and the call fails.

Cause

A fault was identified in the software which caused wrong creation of the dial string using SR140 when sending faxes with a long distance suffix. This means that the dial string would be composed only of digits and standard characters, removing all other characters, and as a result it may fail to send.

Resolution

This fault was corrected in a hotfix, which is available by contacting Equisys Technical Support and quoting the technote number ZTN2065.

Status

Please contact your reseller or Equisys technical support to obtain the hotfix.

Last updated: 28th August 2014 (JV/NT) 

Keywords: Zetafax strips Ampersand(& ) character

Equisys Logo, Document Management and Expense Management for Business Central
 

Replaced by script
Recent news

The sudden rush towards remote working practices in 2020 led many organizations to implement changes to upgrade their document capture processes on Microsoft Dynamics 365 Business Central or ...

Company credit cards are often seen as the most convenient way to incur travel & entertainment expenses, however it can be a very different story when it comes to the administration of these ...

North America
 
Equisys Inc
30000 Mill Creek Avenue
Suite 335
Alpharetta, GA 30022
USA
(770) 772 7201
Europe
 
Equisys Ltd
91 Southwark Bridge Road
London
SE1 0AX
United Kingdom
+44 (0)20 7203 4000
 

© Equisys Ltd
All rights reserved

© Equisys Ltd    All rights reserved    Contact    Privacy policy    Cookies