Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Zetafax Printer reports "Message not fully addressed" error when trying to submit a fax from Sage using Embedded addressing commands

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ZTN1359

ID: ZTN1359

This Zetafax technical note applies to:

  • Zetafax version V8 and later

Symptom

When trying to automate the submission of faxes from Sage via Zetafax embedded addressing the Zetafax Printer reports the following error:

Cause

There is a missing field or a misalignment of merge fields on the Sage template.

Resolution

Each embedded addressing command will need to be split into three fields:

1. Text box with %%[Fax:

2. Variable field with Fax number from Database

3.  Text box with only a closing square bracket] 

This format will need to be adhered to for all embedded addressing commands used.

Additionally the Snap to Grid option within Sage needs to be enabled. This is accessed through Tools and Options. Once Snap to Grid has been enabled move each item up and down once with a mouse click to get Sage to align them exactly.

References

ZTN1011 HOWTO Using Embedded addressing

Last updated: 10 November 2005 (CT/EB)
First Published:  05 May 2004 (AK/LD)

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