Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Zetafax Printer is offline on Windows XP

Print

ZTN1678

ID: ZTN1678

This Zetafax technical note applies to:

  • Zetafax 2007 SP2

Symptom

After installing the client on XP you are unable to bring the Zetafax Printer online.

Cause

The print drivers shipped with Zetafax 2007 SP2 do not work on some XP systems.

Resolution

Please download the new drivers from the ftp site and follow the installation instructions in readme.txt:

ftp://ftp.equisys.com/pub/Zetafax2007SP2/Patches/ZTN1678.zip

Status

This has been identified by Equisys as a problem with the software versions given above.

Last updated: 8 April 2008 (GC/PS)

Keywords: < Client Printing> < Printer grey no fax port>

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