Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Upgrading Zetafax server to Zetafax V9 fails on an Windows NT4 Server

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ZTN1381

ID: ZTN1381

This Zetafax technical note applies to:

  • 9.0.208

Symptom

When upgrading to Zetafax V9 on a Windows NT4 server the upgrade fails.

Cause

This issue is caused by the version of Internet Explorer on the machine being less than IE V5.5 SP2

Resolution

Update the version of Internet Explorer on the machine to IE 5.5 SP2 or above

Status

This behaviour has been identified as functioning as designed.

Last updated: 26th July 2004 (AK/SV)

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