Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Forwarded faxes are being automatically printed

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ZTN1379

ID: ZTN1379

This Zetafax technical note applies to:

  • 9.0.208

Symptom

When forwarding a sent or received fax from the Zetafax client to another internal Zetafax user the fax is  being automatically printed.

Cause

This issue is caused when "automatic printing of received faxes" is enabled.

Resolution

Uncheck the "Print status report" check box.  This will rectify this behaviour and hence when faxes are forwarded from one Zetafax user to another the fax will not be automatically printed out.  However all incoming faxes will be printed out without a printed copy of the status report.

Status

This behaviour has been identified by Equisys as functioning as designed with the version mentioned.

Last updated: 26th July 2004 (AK/SV)

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