Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Unable to retrieve documents from the Search function in the Send Customize Codeunit

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ZTN4423

ID: ZTN4423

This Zetadocs technical note applies to:

  • Zetadocs for NAV 7.0

Symptom

Unable to retrieve documents from the data store location when using the Search function in the Send Customize codeunit. The operation fails silently when users do not use the Zetadocs Web Client Factbox. The following error is found in the Zetadocs-NAV log:

Search function returned, error code: 115044

Cause

Zetadocs for NAV has migrated functionality (i.e. Search) from the Dynamics NAV Client to the NAV Server. Credentials are needed in order to collect or archive the documents from the data store location. As a result, Zetadocs either does not have access to the credentials in the server or the credentials are expired for a specific user and fails silently on the server.

Resolution

This fault was corrected in a hotfix, which is available by contacting Equisys Technical Support and quoting the technote number ZTN4423.

Status

This behaviour was corrected in the hotfix detailed above.

Last updated: 2nd July 2015 (JV) 

Keywords: Zetadocs SDK functionality

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