Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Sent faxes have an additional cover page when sent via the email gateway.

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ZTN1195

ID: ZTN1195

This Zetafax technical note applies to:

  • Zetafax version 7.5.0.65

Symptom

When using the Zetafax email gateway with Exchange 2000, users will have an additional cover page added when they send a fax after submitting it for 'return for preview'.

Cause

This behaviour is caused by a problem in one of the Zetafax Exchange 2000 Connector components.

Resolution

Equisys has updated the zf2kout.dll and issued a patch for installations that are experiencing this problem.

This update, ZF2KOTUP_75072.EXE is available on the Equisys website www.equisys.com/updates as a separate download for Zetafax version 7.5 users.

To apply the update follow the instructions in the README.TXT file accompanying the update.

Status

This behaviour was corrected in the update as stated above.

Last updated: 25th February 2002 (SV/DH)

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