Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Drag and drop of documents to an RTC page no longer works after applying a Microsoft hotfix for NAV



ID: ZTN4140

This Zetadocs technical note applies to:

  • Zetadocs for NAV v4.2 and below


When attempting to drag and drop a document to the Zetadocs fast tab on a role tailored client page the following error message is displayed:


This issue occurs after applying a hotfix for Microsoft Dynamics NAV which takes the version number to or above 6.00.32419.

The hotfix restricts some of the operations required by Zetadocs for NAV.


This behaviour was corrected in an update. Additionally, this update also addresses a number of other minor issues found in Zetadocs for NAV which are listed below.

An update is available for download here which resolves this issue for Zetadocs for NAV v4.2.


An update is available which resolves this issue.

Also resolved in this update are the following issues:

Last updated: 06/09/2011 (JW/MW)

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