Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Active Directory Schema error when installing the Zetafax Connector for Exchange 2000 or 2003



ID: ZTN1413

This Zetafax technical note applies to:

  • Zetafax 8.0 and later


When installing or reinstalling the Zetafax Connector for Exchange 2000 or 2003, you may receive the following error message:

"Zetafax Connector Setup does not have sufficient permissions to modify the Active Directory Schema."

This error occurs even though you are logged on to the Exchange machine with an account that is already a member of the Schema Admins and Enterprise Admins groups.


This problem occurs because the Zetafax Connector setup is unable to contact the Active Directory Schema Master. Further information on this issue and its effect on Exchange 2000/2003 installation tasks can be found in the following Microsoft article:

319944 - " You Do Not Have Permission to Update the Active Directory Schema" Error Message Occurs When You Run Setup

This problem usually occurs when the original holder of the Schema Master role has been removed from the domain since the last time Exchange or the Zetafax Connector was installed.


The simplest solution to this problem is to seize the Flexible Single Master Operations (FSMO) roles from an existing Domain Controller. To do this, follow the instructions in the following Microsoft technical note:

255504 - Using Ntdsutil.exe to Seize or Transfer FSMO Roles to a Domain Controller

Once the FSMO roles have been seized, run the Zetafax Connector setup again.


This has been identified by Equisys as a problem with the software versions given above, due to changes in the underlying Active Directory organisation.

Last updated: 8th October 2004 (EB/SV)

Keywords: Exchange 2000 2003 connector setup install error

Equisys Logo, Document Management and Expense Management for Business Central

Replaced by script
Recent news

The sudden rush towards remote working practices in 2020 led many organizations to implement changes to upgrade their document capture processes on Microsoft Dynamics 365 Business Central or ...

Company credit cards are often seen as the most convenient way to incur travel & entertainment expenses, however it can be a very different story when it comes to the administration of these ...

North America
Equisys Inc
30000 Mill Creek Avenue
Suite 335
Alpharetta, GA 30022
(770) 772 7201
Equisys Ltd
91 Southwark Bridge Road
United Kingdom
+44 (0)20 7203 4000

© Equisys Ltd
All rights reserved

© Equisys Ltd    All rights reserved    Contact    Privacy policy    Cookies