Equisys Technical Notes

Technical guidance, explanations and fixes for our products

PRB: Zetafax SMTP Server fails to send if the recipient email address contains a carriage return

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ZTN1922

ID: ZTN1922

This Zetafax technical note applies to:

  • Zetafax SMTP Server

Symptom

When sending an email using the Zetafax SMTP Server, if the recipient email address contains a carriage return the email fails to send.

Cause

This is due to the Zetafax SMTP Server not being able to deal with the carriage return and parsing the email address incorrectly.

Resolution

A hotfix is available from Equisys Technical Support which resolves this issue.

Status

This fault was corrected in the above mentioned hotfix.

Last updated:10th January  2013 (AT/MW)

Keywords: SMTP Server, Unable to process message, carriage return

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