Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Zetafax Printer is always offline in Citrix Presentation Server 4.5

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ZTN1620

ID: ZTN1620

This Zetafax technical note applies to:

  • Zetafax v2007 and earlier
  • Citrix Presentation Server 4.5

Symptom

Post-installation of the Zetafax Client Applications on Citrix Presentation Server 4.5, the Zetafax Printer appears offline.  It cannot be forced online.

Cause

Citrix Presentation Server 4.5 is not supported in the software versions mentioned above.

Status

This has been identified by Equisys as a problem with the software versions given above.

Last updated: 2nd August 2007 (GR/GC)

Keywords: Zetafax Printer offline citrix 4.5

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