Equisys Technical Notes

Technical guidance, explanations and fixes for our products

PRB Zetafax Configuration crashes when modifying Sender ID.doc

Print

ZTN1563

ID: ZTN1563

This Zetafax technical note applies to:

  • Zetafax v.10 (2006) with Service Pack 1

Symptom

When viewing a Sender ID rule in the Zetafax Configuration, clicking OK crashes the Zetafax Configuration. The rule is also deleted.

Workaround

Sender ID rules can still be viewed in the Zetafax Configuration and new rules can be added, but existing rules should not be modified - you can view the existing rules and click Cancel or press the Esc key.

Modify existing Sender ID rules within the routing.ini file located in \Zetafax Server\System\Z-DB directory. The format within the Routing.ini file in the [SENDERID] section is as follows:

@SENDERID: "Sender ID" "Organisation Name"
USER1: USER2

Where @SENDERID = Rule name
"Sender ID" = Sender ID
"Organisation Name" = Organisation Name
USER1 = User receiving message
USER2 = user which fax should route to

Status

This has been identified by Equisys as a problem with the software versions given above.

Last updated: 9th January 2006 (AC/DH)

Keywords:

 

EquisysLogo

Recent news

This article describes the new features and other improvements in the August 2019 release of the Zetadocs Expenses service. Zetadocs Expenses ...

This article describes the new features and other improvements in the latest release of Zetafax. This improves support for using Fax over IP (FoIP) with SIP trunks and public SIP fax services, ...