Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Unable to view or edit Template after upgrading Zetadocs

Print

ZTN3581

ID: ZTN3581

This Zetadocs technical note applies to:

  • Zetadocs PDF v6.0

Symptom

After upgrading Zetadocs PDF, you are unable to edit Templates created with the previous version. Zetadocs reports:

Cause

Later versions of Zetadocs uses deductive addressing that removes successful recipients and leaves failed ones after sending a job. Some Templates created with previous versions specify a delivery option incompatible with this new scheme.

Resolution

  1. Open the *.ZDT file with a text editor like Notepad.
  2. Find < DeliveryOption> none< /DeliveryOption>
  3. Change it so it reads < DeliveryOption />
  4. Reopen the Zetadocs Client.
  5. The template can now be viewed.

Status

This has been identified by Equisys as a problem with the software versions given above.

Last updated: 04 June 2010 (GC/MW)

EquisysLogo

Recent news

It’s that time of year again. Directions EMEA is right around the corner. This year, it takes place at the Austria Center in Vienna, between 9-11 October. Traditionally, Directions NA would take ...

We are delighted to announce that the Zetadocs Delivery and Zetadocs Capture Extension for Business Central is now available on AppSource, the app store for Business Central. This is an ...