Equisys Technical Notes

Technical guidance, explanations and fixes for our products

PRB: SQL error when attempting to save an additional recipient with apostrophe in the text in Zetadocs GP

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ZTN4104

ID: ZTN4104

This Zetadocs technical note applies to:

  • Version 2.5 of Zetadocs for GP

Symptom

The following dialog is shown when attempting to save an additional recipient with an apostrophe in the text:

Cause

This is caused by a missing escape character needed for the apostrophe when the text is saved to the GP database.

Resolution

Currently, apostrophes cannot be saved in the additional recipients dialog. Removing the apostrophe will allow saving of the contact.

Status

This has been identified by Equisys as a problem with the software versions given above.

Last updated: 16th November 2010 (NT/MW)

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