Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Sending a Batch with Documents on Hold and Archiving Enabled Causes an Error



ID: ZTN4011

This Zetadocs technical note applies to:

  • Zetadocs PDF 5.0 and below


Sending a batch with documents on hold and archiving enabled will result in the Zetadocs client throwing an unhandled exception.  Documents will all be sent correctly before this error and some of the documents will be archived correctly.


The Zetadocs client will not send documents that are on hold, but it will still attempt to archive the held documents. This will not work because the documents have not been sent and are therefore not available to be archived.


Do not use the hold feature when archiving is enabled.


This has been identified by Equisys as a problem with the software versions given above.

Last updated: 30 July 2008 (JW/MW)


Recent news

As we write, the lockdown due to the coronavirus is being lifted in the UK, around Europe and in many other countries across the world. Workers are returning to their offices and other work ...

Today’s introduction of a new reduced VAT rate for the UK hospitality sector is no doubt welcome news to many. However, managing temporary and multiple rates of VAT in relation to employee ...