Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Scanned attachment is missing when sent from eCopy ShareScan OP Client

Print

ZTN1621

ID: ZTN1621

This Zetafax technical note applies to:

  • Zetafax 2007 Exchange 2000/3 Connector

Symptom

The fax is received without the attachment after scanning a document to Zetafax from the eCopy console.

Cause

The Zetafax 2007 Exchange 2000/3 Connector strips out the attachment after processing from Exchange.

Resolution

Follow the instructions in the following hotfix to resolve the issue:

ftp://ftp.equisys.com/pub/hotfix/ZTN1621 Zetafax 2007 Exchange 2003 connector for eCopy hotfix.zip

Status

This fault was corrected in the hotfix above.

Last updated: 2 August 2007 (GC/GR)

Keywords: Email Gateway PDF TIFF TIF Exchange connector

EquisysLogo
 

Recent news

This article describes the new features and other improvements in the December 2019 release of the Zetadocs Expenses service. Zetadocs Expenses Release ...

This article describes the new features and other improvements in the November 2019 release of the Zetadocs Expenses service. Zetadocs Expenses Release ...