PRB: Faxes sent from SMTP Mail users with similar smtp addresses send from wrong user
This Zetafax technical note applies to:
- Zetafax 2009 with Zetafax SMTP Server
If you have mail users with similar smtp addresses, faxes may be sent from
the wrong user.
For example if you have 2 Zetafax users Mary M Smith and Mark Smith, with
smtp addresses firstname.lastname@example.org and
A fax sent via SMTP from Mark actually sends from Mary’s behalf.
When a fax is sent via SMTP, Zetafax server looks at the maillist.ini for
smtp address entries associated with Zetafax users. It maps the first entry it
finds to a Zetafax user as the sender of the fax but does not look for exact
For example, if a fax from
email@example.com is being processed and the maillist.ini shows an entry at
the top for firstname.lastname@example.org, it
will associate the fax with this user.
Change the order in which the users are listed in the maillist.ini (located
in \Zetafax server\System\Z-DB folder). In the above example, you should ensure
that email@example.com appears above
firstname.lastname@example.org in the file like this:
This has been identified by Equisys as a problem with the software versions
Last updated: 10th May 2010 (AC/MW)
Keywords: SMTP Wrong sender