Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Failed to upload document in NAV2013R2 Web Client using Android version of Chrome in Nexus 7

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ZTN4349

ID: ZTN4349

This Zetadocs technical note applies to:

  • Zetadocs for NAV v6.1
  • Zetadocs Express v6.1
  • Chrome on Android v34 and below

Symptom

When trying to upload a document using the Zetadocs Web Addin in NAV2013R2 Web Client using the mobile version of Chrome browser v34 or below for Android, the following error appears:

Cause

This is caused by a limitation in the versions of Chrome mentioned before for this particular platform that prevents files from being uploaded to the NAV Web Client.

Resolution

Update Chrome and Android to their latest version to solve this problem.

Status

The behaviour of the software versions given above is as designed.

Last updated: 5th June 2014 (WK/BM) 

Keywords: Web Client NAV Android Chrome Upload Failed

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