Equisys Technical Notes

Technical guidance, explanations and fixes for our products

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PRB: Errors launching Dynamics GP after answering 'No' to adding new code into the GP dictionary

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ZTN4032

ID: ZTN4032

This Zetafax technical note applies to:

  • Zetadocs for GP v1.0

Symptom

After installing Zetadocs for GP on a computer with a local dictionary, on launching Dynamics GP, a dialog appears prompting the user to add new code into the GP dictionary. If the user answers ‘no’ to this prompt, Dynamics GP will be unable to launch and an error similar to the one below will be shown:

On clicking ‘OK’, Dynamics GP will exit.

Cause

Zetadocs for GP installs files which Dynamics GP initialises on launch. The Zetadocs.GP.Addin.dll file requires some additional code to be added to the GP dictionary to initialise correctly. Dynamics GP requires successful initialisation of each installed Addin file before continuing to the login screen.

Resolution

Uninstall Zetadocs for GP from the affected machine until it is required.

Status

This has been identified by Equisys as a problem with the software versions given above.

Last updated: 23rd February 2009 (NT/PS/MW)

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