Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Documents from the Document Queue fail to archive

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ZTN4001

ID: ZTN4001

This Zetadocs technical note applies to:

  • Zetadocs for Microsoft Dynamics NAV v1.0

Symptom

Documents from the Document Queue fail to archive with the following error:

Cause

This problem occurs when you have specified an archive library that does not contain a sub-folder.

Resolution

The Document Queue archive library should include a sub-folder, e.g. Original Order Documents/2007.  Please refer to the section titled ‘Zetadocs Document Queue Setup’ in the Zetadocs for Microsoft Dynamics NAV Installation Guide for details on how to do this.

Status

This has been identified by Equisys as a problem with the software versions given above.

Last updated: 21st November 2008 (GR/PS)

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