Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: An error occurs in Zetadocs Client when archiving a document to SharePoint using embedded addressing commands

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ZTN4113

ID: ZTN4113

This Zetadocs technical note applies to:

  • Zetadocs PDF version 7.0 and below

Symptom

After printing a document containing the “ArchiveFolder” embedded command to Zetadocs, any attempt to send the document will cause an error and the Zetadocs client will close unexpectedly.

Cause

This issue can be caused by incorrect formatting of the Archive embedded command. 

Resolution

If archiving to SharePoint the “ArchiveFolder” embedded command should have the following format:

%%[ArchiveFolder: sharepoint: http://intranet ,archive]

The “sharepoint:” prefix must be all lowercase.

Status

This has been identified by Equisys as a problem with the software versions given above.

Last updated: 04/01/11 (JW/MW)

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