Equisys technical notes

Technical guidance, explanations and fixes for our products

HOWTO: Installing the Zetalink communications server in an existing Zetafax environment

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ZTN2023

ID: ZTN2023

This Zetalink technical note applies to:

  • Zetalink version 1.0
  • Zetafax version 7.0 or later

Summary

The Zetalink communications server is required for remote printing and SMS alerts/summaries to be sent to your mobile device. The communications server component is based on the Zetafax system and can't run on the same server as Zetafax. Provided the Zetafax server licence has a spare line and user account it may be used in place of the Zetalink communications server. If the e-mail gateway for Exchange is being used on the Zetafax system it will provide attachment handling for the remote printing feature.

More information

The Zetalink installation has an option to install a communications server component onto the Zetalink server. If the server that Zetalink is being installed on is not the Zetafax server, then the installation will not detect a Zetafax server on the network and the option must be manually deselected for the Zetalink server install.

Zetalink communications server components need to be added to the existing Zetafax server if it is to be used with Zetalink. The Zetalink installation program will add the necessary components to the server when it is run on the Zetafax server. The two possible configurations for this are outlined below. Follow the procedure for the required configuration.

Installing Zetalink on the Zetafax server.

Preparation- The Zetafax server will need a GSM device attached and a Zetafax user account configured for Zetalink to use.

Run the Zetalink installation on the Zetafax server. During the 'Choose Components' portion of the installation the 'Communications Server Components' item will be pre-selected and the installation will add the additional components to the existing Zetafax server automatically. Upon continuing the installation a prompt will appear to enter the Zetafax account name of the Zetalink account created earlier.

After completing the Zetalink installation the GSM device must be added to the Zetafax configuration as documented in the implementation guide.

Installing the Zetalink communications server components onto a Zetafax server that is not the Zetalink server.

Preparation- Install the Zetalink server and any other required components on a separate server, be sure to deselect the 'Communications Server Components' item during the 'Choose Components' portion of the installation.

The Zetafax server will need a GSM device attached and a Zetafax user account configured for Zetalink to use.

Run the Zetalink installation on the Zetafax server. During the 'Choose Components' portion of the installation the 'Communications Server Components' item will be pre-selected and the installation will add the additional components to the existing Zetafax server automatically. Upon continuing the installation a prompt will appear to enter the Zetafax account name of the Zetalink account created earlier.

After completing the Zetalink installation the GSM device must be added to the Zetafax configuration as documented in the implementation guide.

Last updated: 3 December 2001 (JG/DH)

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