Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Zetafax Configuration program hangs when configuring telephone dialing properties

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ZTN1596

ID: ZTN1596

This Zetafax technical note applies to:

  • Zetafax 2007

Symptom

When using the Zetafax Configuration program, clicking on the "Configure..." button in the Server Settings/Telephone dialing properties window causes the Zetafax configuration program to hang/freeze.  The program must then be stopped manually by the task manager.

Cause

The Zetafax Configuration program hangs when clicking on this particular button.  In order to configure the telephone dialing properties without the program hanging, please install the patch via the Update Service as described below.

Resolution

Please install the patch, or update your Zetafax installation using the Update Service.

To do this, select Help > Check for Updates. in the Zetafax Server Monitor.

Status

This behaviour was corrected in Zetafax 2007

Last updated: 18/05/2007 (PF/PJ)

Keywords: configure telephone dialing properties hang freeze

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