Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Zetadocs Server does not support time zones other than UTC when converting Outlook messages

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ZTN4421

ID: ZTN4421

This Zetadocs technical note applies to:

  • Zetadocs Server v7.0

Symptom

When dragging a message from Outlook to a document queue folder the converted message PDF has the dates converted to UTC independently of the machine’s time zone.

Cause

This issue was caused by not setting the time zone flag properly in the PDF converter configuration code.

Resolution

This fault was corrected in a hotfix, which is available by contacting Equisys Technical Support and quoting the technote number ZTN4421. This Hotfix will set the time zone of the converted message to the machine’s time zone where the Zetadocs Server is installed.

Status

This behaviour was corrected in the hotfix detailed above.

Last updated: 19th June 2015 (JC) 

Keywords: UTC GMT Zetadocs Server timezone

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