Equisys Technical Notes

Technical guidance, explanations and fixes for our products

FIX: User groups cannot be added in Zetafax Configuration

Print

ZTN1646

ID: ZTN1646

This Zetafax technical note applies to:

  • Zetafax Version 2007 SP1

Symptom

When attempting to add user groups through the Zetafax Configuration program, an error occurs:

Cause

This is due to a problem caused by additional error validation for users and groups in Zetafax Version 11 SP1.

Resolution

Please install the Zetafax 2007 Service Pack 2 update: ‘ZTN1656-11.1.643.exe', or update your Zetafax installation using the Update Service.

To do this, select Help à Check for Updates… in the Zetafax Server Monitor.

Status

This behaviour was corrected in the above mentioned service pack.

Last updated: 22 November 2007 (NT/GC)

Keywords: Error Your user name is invalid

EquisysLogo

Recent news

As part of our drive towards making the software simpler to use, Zetadocs Expenses now supports single sign-on using Microsoft work or school accounts. This makes it easier for Office 365 ...

This article describes the new features and other improvements in the August 2019 release of the Zetadocs Expenses service. Zetadocs Expenses ...