Equisys Technical Notes

Technical guidance, explanations and fixes for our products

FIX: Missing space between words when sending through the email gateway

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ZTN1743

ID: ZTN1743

This Zetafax technical note applies to:

  • Zetafax v2009 and earlier

Symptom

When sending a fax through the email gateway using Exchange 2007, users may occasionally notice a missing space character between words in the resulting fax image.

Cause

This problem was caused by the way in which the Zetafax Exchange 2007 Connector interprets the message information output from Exchange.

Status

This behaviour was corrected in Zetafax v2009 SP1.

Last updated: 23th July 2009 (GR/MW)

Keywords: Exchange 2007, missing white space

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