Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Intermittent invalid conversion error on post and print

Print

ZTN4256

ID: ZTN4256

This Zetadocs technical note applies to:

  • Version 5.5 of Zetadocs for Microsoft Dynamics NAV
  • Microsoft Dynamics NAV 2013

Symptom

The error message in the screenshot below may be displayed when using post and print with Zetadocs modified reports on a page that also contains the Zetadocs Related Documents factbox.  The print fails and the printed documents are not loaded into the Zetadocs Client.

This issue only occurs in the Microsoft Dynamics NAV Role Tailored Client or Microsoft Dynamics NAV Windows Client if using Microsoft Dynamics NAV 2013.

Cause

This error is due to a concurrency issue where the Zetadocs Related Documents factbox is attempting to search for related documents before the post and print operation has completed.

Resolution

This issue has been corrected in a hotfix.

Status

Please contact your reseller or Equisys technical support to obtain the hotfix.

Last updated: 17th July 2013 (JW/MW)

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