Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Impossible to add FoIP Standard device or edit CAPI devices using Zetafax Configuration in French

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ZTN1869

ID: ZTN1869

This Zetafax technical note applies to:

  • Zetafax 2011

Symptom

When attempting to add a FoIP Standard device using the French language Zetafax Configuration program, it is impossible to proceed past the add screen as one of the required fields (IP Settings) is missing from the user interface. You may also experience an inability to edit CAPI devices that have already been added to the system.

Cause

This was caused by an issue in the French language resources for Zetafax 2011.

Resolution

This problem can be resolved by installing a patch which is available here.

This patch is available using the password provided in your monthly Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

  Status

This behaviour was corrected in a Zetafax 2011 patch.

Last updated: 21st November 2011 (NT/MW)

Keywords: Zetafax Configuration French FOIP missing required field

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