Equisys Technical Notes

Technical guidance, explanations and fixes for our products

FIX: ComponentMoveData error when installing Zetafax Server and Client Version 8.0.1 update

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ZTN1300

ID: ZTN1300

This Zetafax technical note applies to:

  • Zetafax Server and Client - Version 8.0.1 Update download

Symptom

After running the downloaded Zetafax Server and Client update from the Equisys website, you may receive the following error messages.

Cause

This is caused by the updated package not being able to create the installation files in a temporary location on the system the update is run on.

Resolution

Equisys has provided a version of this update without the update package which normally automates the extraction of the update then runs the appropriate setup program.

This updated download can be found at the following URL:

ftp://www.equisys.com/pub/Zetafax8.0.1/zfupdate_i.exe

After downloading, run the self-extracting zip file extract the files to the default location (as below),

Browse to the C:\ZfServer\ and run the SETUP.EXE program to continue the update process as normal.

Status

This behaviour was corrected in the update as detailed in this technical note.

Last updated: 24 July 2003 (SV/DH)

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